Order your medications
We encourage all patients who need to order medications regularly or intermittently to download our Dr. iQ app.
This is the quickest and easiest way to get your medication. We process most medication requests within 24 hours. When requesting repeat medication for the first time on Dr. iQ, you will be required to enter your medication details, this will then be saved for future use. Usually on the same day, and you’ll be able to collect them directly from your preferred pharmacy. This saves paper, reduces waste and is safer for patients.
Please make sure that you order your medication at least 1 week before they are due to run out.
In these challenging times, please avoid over ordering medication – as this can lead to shortages for more vulnerable patients.
If you are unable to access Dr. iQ, you can request your medication through your local pharmacy who will be happy to help you.
If you are overdue for a review or monitoring checks then the practice will remind you about this via text message, a phone call or in the Dr. iQ app notifications. For some medications it can be unsafe to continue prescribing without these checks so please help us to help you by following the advice that our clinicians give you.
Medication queries or problems
Within the Dr. iQ app, we’ve made it easy to raise any queries or problems about your medication. Simply download the app, tap on Medication and complete a short e-consultation that will capture your query or problem.
You can set reminders for your medication within the Dr. iQ app. This helps to remind you to take your medication on time.
Paying for prescriptions
Some patients are entitled to free prescriptions. You can find out if you are entitled to free prescriptions on the NHS.uk website. If you are not entitled to free prescriptions, see the NHS prescription charges below.
How much is the NHS prescription charge?
The current prescription charge is £9.65 per item.
It’s £30.05 for a surgical bra.
A prescription prepayment certificate (PPC) could save you money on NHS prescription costs.
With Dr. iQ, you can:
How to register with and use Dr. iQ
See our helpful videos guides on how to register with and use the Dr. iQ app