Dear Patients
On behalf of the Balderton Primary Care Centre team, we are pleased to share the news that we have been rated ‘Good’ in all five domains in our recent Care Quality Commission inspection in February.
This is a fantastic result with the CQC inspector highlighting the efforts of the practice team to provide effective care and treatment for patients in a kind and respective manner whilst involving them in decisions about their care. In their words, the CQC said “the way the practice was led and managed promoted the delivery of high-quality, person-centered care.”
The report formally recognises that our staff are working really hard to deliver the best care possible for the people of Balderton and we would like to thank everyone involved.
Some feedback from our patients included: “Balderton Primary Care Centre is by far the best practice I have experienced I feel more then comfortable with my care and the staff that work there. They are a truly wonderful team of GPs and I am grateful for all their hard work.”
“The app was easy to work. I was contacted quickly about my consultation and Dr Oke was friendly and helpful. It made going to the doctors an easy and pleasant experience!”
If you haven’t read the report, please do by clicking here. https://www.cqc.org.uk/location/1-9857940063/reports .